Exchanges

Our pieces are made in small runs by skilled hands, and the artisanal nature of the process means small irregularities are often part of their charm rather than a flaw. As a small business, we aren't able to handle returns or offer refunds. What we can offer is an exchange: if the size isn't quite right, or you would prefer another piece of the same or lesser value, we are happy to arrange it, provided it is returned in pristine, unwashed condition.

To request an exchange

  • Write to us within 3 days of receiving your order.
  • Pieces must be unworn, unwashed, and in their original condition with all tags intact.
  • Once your piece reaches us, it will be carefully inspected to confirm it is unworn, unwashed, and in its original condition, with all tags intact. Once it has passed inspection, we will send your exchange on its way.
  • Return postage is kindly covered by you, unless the piece arrived damaged or was not what you ordered.

Please note

Trying pieces on can sometimes leave traces, such as fragrance or deodorant odours, makeup marks, or fake tan. Anything returned to us bearing these marks cannot be accepted for an exchange, so we kindly ask that you take care when trying your piece on.

Damaged or incorrect pieces

Should anything arrive damaged or incorrect, please write to us straight away and we will put it right.